Cole Ciprari

Business Systems Architect · Complex Business Systems, Operations Technology & AI Automation
Worcester, MA 01608 · cole@ciprari.ai · (508) 688-5824 · linkedin.com/in/coleos · download PDF

SUMMARY

Systems architect who designs the architecture and ships the code. 15+ years architecting complex business systems — enterprise project and portfolio platforms, ERP/POS integrations, RPA pipelines and AI-augmented workflows — plus 8 production platforms built solo, including a 120-route construction ERP and a multi-tenant SaaS estimating suite serving 25+ trades. Owns the full lifecycle: requirements discovery, platform evaluation, integration and data-model design, build, migration, training and post-launch adoption measurement. 70% of manual data entry eliminated, 250+ labor hours reclaimed annually, 18% schedule variance reduction, with P&L accountability for portfolios up to $8.5M.

PLATFORMS BUILT AND SHIPPED SOLO

All platforms are monitored live on the public status page.

EXPERIENCE

Coen Construction — Project Portfolio Manager
Oct 2025 – present · Worcester, MA

Systems & AI architecture for an $8.5M project portfolio; sole architect and engineer of the company's 120+ route ERP covering estimating, payroll, payments, telephony and field operations.

Hannaford Bros. Co. — Evening Operations Manager
2025

Performance systems architecture across 10 departments; audit score 88 → 96; 250 labor hours reclaimed.

Andyman Dessert Baking Co. — Operations Manager
2023 – 2024

POS/inventory/finance integration architecture; 70% of manual entry eliminated; inventory turns +12%, waste −9%, revenue +18%.

Naples Pizzeria — Managing Partner
2020 – 2023

$1.2M P&L; revenue $650K → $900K; cloud HR stack; hiring 10 days → 3; turnover −35%.

TSD Rental, LLC — Operations Manager / Strategic Planning Lead
2014 – 2020

Two facilities, $1M assets at 98% utilization; IT infrastructure and multi-site systems architecture; $30K/yr contract savings.

Liberty Mutual Insurance — Operations Process Improvement Specialist
2010 – 2014

RPA across claims: errors −15%, cycle time −22%; enterprise knowledge architecture of 200+ processes for 3,000+ users at >99.9% uptime.

Early career
2002 – 2009

Exsos LLC (senior account executive, IT staffing — built the TD Banknorth pipeline through the Commerce Bank merger); Technology Seed (contract IT support — Windows Server, Exchange, Active Directory, Cisco); Datamonitor ($275K+/quarter enterprise sales in healthcare/pharma — Pfizer, AstraZeneca, Stryker); Bad Boy Entertainment & Sean John Clothing (marketing/promotions and artist logistics).

CERTIFICATIONS

Claude Code Certified (Anthropic) · OpenAI Certified Architect (OpenAI). In progress: Google Cloud Generative AI Fundamentals, Google Analytics 4, Automation Anywhere RPA Essentials.

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